Job Description – Agile Delivery Lead

About Hiscox:

At Hiscox we care about our people. We hire the best people for the work, and we’re committed to diversity and creating a truly inclusive culture, which we believe drives success. We embrace hybrid-working practices, balancing the ability to work remotely with the culture and energy we experience when we are face-to-face in our offices. Our focus on collaboration and cross- functional working is supported with virtual tools that minimise physical travel, hot-desking neighbourhoods that create a physical sense of community and Team Charters that our teams co- create to set out how they’ll work together. This modern way of working has contributed to impressive employee engagement scores across Hiscox and means we’re delivering even better solutions for our Hiscox Colleagues. As an international specialist insurer we are far removed from the world of mass market insurance products. Instead we are selective and focus on our key areas of expertise and strength - all of which is underpinned by a culture that encourages us to challenge convention and always look for a better way of doing things. We insure the unique and the interesting. And we search for the same when it comes to talented people. Hiscox is full of smart, reliable human beings that look out for customers and each other. We believe in doing the right thing, making good and rebuilding when things go wrong. Everyone is encouraged to think creatively, challenge the status quo and look for solutions. Scratch beneath the surface and you will find a business that is solid, but slightly contrary. We like to do things differently and constantly seek to evolve. We might have been around for a long time (our roots go back to 1901), but we are young in many ways, ambitious and going places. Some people might say insurance is dull, but life at Hiscox is anything but. If that sounds good to you, get in touch. You can follow Hiscox on LinkedIn, Glassdoor and Instagram (@HiscoxInsurance)

Build a brilliant future with Hiscox

Position: Agile Delivery Lead

Location : London Hybrid - 2 days

Introduction:

Hiscox is hiring an Agile Delivery Lead (ADL) to join our Re & ILS business unit to deliver and maintain critical services for the Hiscox Re & ILS business. Our ADLs have responsibility for the coordination of the day-to-day activities of the squads that make up our value streams. This position requires experience of managing a technical team.

What you will be doing:

As an experienced Agile Delivery Lead, you will perform a hybrid role where you will be expected to coach the squad(s) to continuously improve their Agile ways of working. We are specifically looking for someone who has led a technical team and has a technical or development background. You will also own the delivery management of all product development and associated projects. This is an extremely varied, and business critical, role and will include (but is not limited to) the following activities:

Key Responsibilities

• Delivery ownership and oversight across the cross-disciplined squads (utilising Agile values, principles and practices) within a Value Stream.

• Relentless focus on delivering value.

• Actively engaging in service delivery assisting with Vendor management, Financial and budget management, Legal Compliance and Risk management and more.

• Utilise JIRA boards to facilitate change delivery by actively participating in the collation & prioritisation of the backlog.

• Help the squad to meet their commitments, remove impediments and dependencies as much as possible, escalate where appropriate when the squad is off track, and ensure they take appropriate action.

• Ensure stakeholder engagement, communications and expectations are appropriately managed and aligned. Protect the squad/s from external interference.

• Facilitate and tailor Agile ceremonies, different delivery methodologies, and ways of working at a squad and value stream level.

• Actively manage risks to deliver maximum business value and remove impediments.

• Drive continuous improvement through metrics and co-ordinating shared release management activities across multiple squads. Drive technical excellence by helping team improve their technical practices and processes.

• Support the Change Manager and their Product Owners (POs) across the Value Streams, to ensure the backlogs are appropriately prioritised and that their roadmaps reflect ‘delivery do-ability’. Help the PO manage late and ad-hoc requests by balancing business priorities against existing commitments.

• Accelerate the timely delivery of requests for support from the squad/s – resolve dependencies between squads through close collaboration with other ADLs. Own the timely and accurate completion of squad administration – including any EPMO and CPRB type reporting that requires regular inputs from the squad.

• Work with the other members of the Re & ILS Delivery Chapter to share knowledge, best practices and develop as a team.

• Actively participate in the wider Agile / Dev Ops community to aid continuous learning, innovation, best practice and alignment with Hiscox engineering teams.

• Actively participate or lead ITIL processes of Change management, request management for the team

Must Haves:

• Detailed knowledge of, and experience working with, Agile frameworks (e.g. Kanban / XP / Lean / Scrum).

• 3+ years’ experience in an Agile Delivery Manager / Agile Delivery Lead / Scrum Master / Product Owner role (or demonstrable evidence of similar skills and experience). This must have been managing a technical team.

• Knowledge of project management, delivering within an environment of Programme / Portfolio of change.

• Experience with support of live complex solutions, Incident/Problem management including major incident management.

• Financial management of delivering change in a commercial environment – able to support effective budget management within the constraints of a value stream or project environment.

• Experience with agile delivery management and collaboration tools (e.g. JIRA, Confluence, Miro, Azure DevOps boards).

• Knowledge of technical subjects including architecture, SDLC, CI/CD pipelines, test automation, and other modern engineering practices

Nice to Haves:

• Experience working within Value Streams, a service delivery team and a team or with platform services squad.

• Development and utilisation of Objectives and Key Results (OKRs).

• Use of data visualisation tools to drive continuous improvement and demonstrate delivered benefit.

• Financial services and regulated industry experience.

Job Description – Product Owner - Underwriting

About Hiscox:

At Hiscox we care about our people. We hire the best people for the work, and we’re committed to diversity and creating a truly inclusive culture, which we believe drives success. We embrace hybrid-working practices, balancing the ability to work remotely with the culture and energy we experience when we are face-to-face in our offices. Our focus on collaboration and cross- functional working is supported with virtual tools that minimise physical travel, hot-desking neighbourhoods that create a physical sense of community and Team Charters that our teams co- create to set out how they’ll work together. This modern way of working has contributed to impressive employee engagement scores across Hiscox and means we’re delivering even better solutions for our Hiscox Colleagues. As an international specialist insurer we are far removed from the world of mass market insurance products. Instead we are selective and focus on our key areas of expertise and strength - all of which is underpinned by a culture that encourages us to challenge convention and always look for a better way of doing things. We insure the unique and the interesting. And we search for the same when it comes to talented people. Hiscox is full of smart, reliable human beings that look out for customers and each other. We believe in doing the right thing, making good and rebuilding when things go wrong. Everyone is encouraged to think creatively, challenge the status quo and look for solutions. Scratch beneath the surface and you will find a business that is solid, but slightly contrary. We like to do things differently and constantly seek to evolve. We might have been around for a long time (our roots go back to 1901), but we are young in many ways, ambitious and going places. Some people might say insurance is dull, but life at Hiscox is anything but. If that sounds good to you, get in touch. You can follow Hiscox on LinkedIn, Glassdoor and Instagram (@HiscoxInsurance)

Product Owner – Underwriting – London (Hybrid) Reporting to: Head of Core Value Streams The Role The role spans the Underwriting Function Value Streams and sits as a direct report to the Head of Core Value Streams as a member of the Group Enterprise Systems (GES) team. The remit includes all business applications within the Underwriting Function, which includes our core PAS platform and internal analytics platform. Building on a period of substantial technology investment in the finance systems, the GES team now needs to build out, and deliver, technology roadmaps for the remaining group functions, especially the Underwriting function. They also need to continue to deliver a first class level of maintenance and support for the critical systems that they have responsibility for. There currently exists an outsourced support team for the Claims function within GES. The current

operations and technical support team members are outsourced, however, we are undergoing a transformation programme that will centralise key services across the business into one platform which would be operated and maintained by the GES team. Key Responsibilities

• Resilience: ensure the provision of all Claims applications to meet the quality, resilience and usability of all user groups.

• Customer Liaison: collaborate with the Group Claims leadership team and BU Claims teams in setting and driving the strategic agenda for all applications within the Claims function to ensure they support the Group Technology goals to Simplify, Protect and Enable the wider business.

• Technical Consultant: nurture ideas and propose solutions to existing Claims function problems, determine roadmaps for the applications, and manage or liaise with support teams to achieve goals and objectives.

• Ensure all Claims function applications are robust, secure, scalable and comply with regulatory mandates and standards.

• Manage, inspire, and develop the team. Ensure they have necessary capabilities/training to perform their roles to the highest standards.

• Promote a commercially oriented culture where the support team recognize their importance to Hiscox’s commercial aims and work to enhance and enable them.

• Provide relevant strategic management information to stakeholders as required to help assess project progress, service levels, and key decisions.

• Adopt a value focused approach to technology leadership, maximizing commercial return on investment, whilst effectively managing a finite budget.

Candidate Profile Role Whilst a technical background in software delivery and digital platforms is valuable for this role, there are a number of key capabilities that the successful candidate needs to be able to demonstrate which are more important than a strong technical background:

• Strategic thinking: Our current application estate is set to go through a fairly significant transformation programme over the next few years to enable it to better respond to evolving business needs specifically in the Claims function. Strong analytical skills and complex problem solving is parament to the success of this role.

• Leadership: Having the ability to communicate a product vision, a set of objectives, as well as delivering change through teams (both internal and third party) is a key feature of the role.

• Communication & stakeholder management: The role requires a strong ability to communicate effectively and influence at different levels of the organisation, from the individual developer in the team through to the senior leadership. The Claims PO role is a key business partner for a key function across the Group so the successful candidate needs to be able to manage complexity in prioritisation and stakeholder management, as well as being very adept at written, verbal, and listening skills.

• Programme management – lead across vendors and internal teams, comfortable working with both traditional methodologies and modern agile methodologies in a multi-faceted application estate with a wide range of different tools and technologies.

• Technical Capabilities: In-depth understanding of Marketing tools and technologies specifically externally facing digital platforms, strong knowledge of Agile principles and processes, experience working in Value Streams and/or a product development environment.

Job Description – Head of Cyber Fusion Centre

About Hiscox:

At Hiscox we care about our people. We hire the best people for the work, and we’re committed to diversity and creating a truly inclusive culture, which we believe drives success. We embrace hybrid-working practices, balancing the ability to work remotely with the culture and energy we experience when we are face-to-face in our offices. Our focus on collaboration and cross- functional working is supported with virtual tools that minimise physical travel, hot-desking neighbourhoods that create a physical sense of community and Team Charters that our teams co- create to set out how they’ll work together. This modern way of working has contributed to impressive employee engagement scores across Hiscox and means we’re delivering even better solutions for our Hiscox Colleagues. As an international specialist insurer we are far removed from the world of mass market insurance products. Instead we are selective and focus on our key areas of expertise and strength - all of which is underpinned by a culture that encourages us to challenge convention and always look for a better way of doing things. We insure the unique and the interesting. And we search for the same when it comes to talented people. Hiscox is full of smart, reliable human beings that look out for customers and each other. We believe in doing the right thing, making good and rebuilding when things go wrong. Everyone is encouraged to think creatively, challenge the status quo and look for solutions. Scratch beneath the surface and you will find a business that is solid, but slightly contrary. We like to do things differently and constantly seek to evolve. We might have been around for a long time (our roots go back to 1901), but we are young in many ways, ambitious and going places. Some people might say insurance is dull, but life at Hiscox is anything but. If that sounds good to you, get in touch. You can follow Hiscox on LinkedIn, Glassdoor and Instagram (@HiscoxInsurance)

Head of Cyber Fusion Centre Reporting to: Chief Information Security Officer (CISO) Location: London or York (preferable), UK, Lisbon Type: Permanent The Role The role of Head of Cyber Fusion Centre is to oversee our global cyber operations capability. You will lead a team responsible for proactively identifying cyber threats, responding to these threats and protecting our business from harm – 24 hours a day, 7 days per week, 365 days per year. It’s an exciting time to be taking on the role, as we begin our transition from a conventional Security Operations Centre (SOC) to a Fusion Centre operating model. You will be there at the start to shape the future of security operations for our business, and build a capability that we can all always

depend on to safeguard our people and our business from cyber threats. The role leads the largest proportion of the Cybersecurity function at Hiscox, and needs a leader who can motivate and inspire their team to achieve technical excellence and never settle for average. You will be responsible for leading a multidisciplinary team consisting of Red Team, Blue Team, Security Engineers and Service Delivery leads. Technical knowledge and experience of both Red and Blue Team activities is essential to the success of this role. You will need to work closely with the Cyber Delivery Lead to ensure requirements and roadmap capabilities are clearly defined and planned. You will also be responsible for managing third party service providers in our partner ecosystem. The Head of Cyber Fusion Centre will report directly to the CISO and is a member of the Cyber Leadership Team (CLT). The role is based in London or York (UK) and is a permanent position. Key Responsibilities:

• Responsible for the end-to-end delivery of cybersecurity operations for the business. • Build, develop and maintain a roadmap of operational security capabilities for the Fusion

Centre, based on agile and continuous improvement processes. • Develop, implement, test and maintain our cyber incident response processes and

procedures - including the timely triage, analysis, containment, eradication and recovery from an incident.

• Lead our initial response to security incidents and escalate accordingly. • Communicate with executives on active incidents and be able to clearly articulate complex

technical details to audiences of varying technical understanding. • Provide technical leadership to a multidisciplinary team of security analysts (Red and Blue),

engineers and service delivery managers. • Design, deliver and manage cyber related exercises such as table tops and cyber ranges. • Measure the effectiveness and performance of operational security controls through KRI and

KPI metrics – ensuring operational readiness and resilience are maintained to acceptable levels.

• Identify methods to continuously enhance our security operations and incident response processes and capabilities.

• Acquire, train and retain cyber talent, with a focus on continuous professional development. • Train and mentor Fusion Centre personnel and build an environment that promotes

knowledge sharing with other business teams. • Manage third party service providers in accordance with agreed SLAs, and associated quality

and budget expectations. • Build and develop our relationships with industry partners. • Help to build and develop our 24/7 security operations mindset.

Candidate Profile:

• Minimum of 8 years’ experience in cybersecurity operations, with at least 3 years in a leadership role.

• Strong knowledge of security frameworks, standards, and best practices (e.g., NIST, ISO, CIS, etc.).

• Excellent knowledge of penetration testing tools, and practices for ethical hacking. • Excellent knowledge of Security Information and Event Management technologies and

processes.

• Excellent knowledge of Threat and Vulnerability Management technologies and processes. • Strong knowledge of Threat Intelligence systems and processes. • Strong knowledge of security engineering practices and procedures. • Strong knowledge of security technologies, tools, and methodologies (e.g., firewalls,

encryption, penetration testing, etc.). • Familiar with financial services (preferably insurance) security standards and regulatory

requirements. • Previous experience leading and managing a Security Operations Centre (preferably a next

generation Cyber Fusion Centre), or a global Cyber Incident Response Team (CIRT). • Excellent communication and stakeholder management skills. • Ability to design, plan, coordinate and deliver operational security capability roadmaps. • Good leadership and team management skills, with the ability to motivate and develop staff

and foster a culture of collaboration and technical excellence. • Certified Information Systems Security Professional (CISSP), or equivalent certification is

desirable. • Industry recognised qualifications and experience in penetration testing (preferably CREST

certified) and incident response handling is desirable.

Job Description – Head of CyberClear Centre

About Hiscox:

At Hiscox we care about our people. We hire the best people for the work, and we’re committed to diversity and creating a truly inclusive culture, which we believe drives success. We embrace hybrid-working practices, balancing the ability to work remotely with the culture and energy we experience when we are face-to-face in our offices. Our focus on collaboration and cross- functional working is supported with virtual tools that minimise physical travel, hot-desking neighbourhoods that create a physical sense of community and Team Charters that our teams co- create to set out how they’ll work together. This modern way of working has contributed to impressive employee engagement scores across Hiscox and means we’re delivering even better solutions for our Hiscox Colleagues. As an international specialist insurer we are far removed from the world of mass market insurance products. Instead we are selective and focus on our key areas of expertise and strength - all of which is underpinned by a culture that encourages us to challenge convention and always look for a better way of doing things. We insure the unique and the interesting. And we search for the same when it comes to talented people. Hiscox is full of smart, reliable human beings that look out for customers and each other. We believe in doing the right thing, making good and rebuilding when things go wrong. Everyone is encouraged to think creatively, challenge the status quo and look for solutions. Scratch beneath the surface and you will find a business that is solid, but slightly contrary. We like to do things differently and constantly seek to evolve. We might have been around for a long time (our roots go back to 1901), but we are young in many ways, ambitious and going places. Some people might say insurance is dull, but life at Hiscox is anything but. If that sounds good to you, get in touch. You can follow Hiscox on LinkedIn, Glassdoor and Instagram (@HiscoxInsurance)

Position: Head of CyberClear Centre Reporting to: Chief Information Security Officer Location: Bishopgate, London (2 days per week in office) The Role: The Head of CyberClear Centre (C3) is responsible for leading our global centre of excellence for cyber insurance products and services. This is a market facing role and requires an excellent brand ambassador, preferably with a mix of consulting and insurance experience. The role also oversees a small team of cyber experts who provide risk consulting to our underwriters and high value insurance Clients. You will need an excellent understanding of cyber insurance product development, underwriting, claims and exposure management. You will also need to have broad and deep experience in the cyber sector and be able to advise our Clients on cyber risk management and perform the delivery of services to support their risk management

plans. You will also advise underwriters on policy wording, risk appetite, risk selection and emerging threats. When complex claims arise, you will need to act as the subject matter expert to support Claims handling processes. The C3 designs and develops cyber products and services for use by our underwriting teams, brokers and Clients. You will need to manage the product and service lifecycle, including managing any third parties involved in the delivery chain. The role reports directly to the CISO and is a member of the Cyber Leadership Team (CLT). The role is based in London or York (UK) and is a permanent position. Key Responsibilities

• Provide cyber security consulting, training, and intelligence to our cyber underwriters and support the development of new cybersecurity insurance products.

• Design, develop and deliver cyber advisory services to our insurance Clients.

• Design, develop and deliver technical cyber training programmes to our underwriters.

• Design, develop and deliver cyber products and tools used in the underwriting process.

• Lead the design and development of new cyber insurance products to the market.

• Advise high risk insurance Clients on their cybersecurity strategy and projects to materially mature their cyber capabilities.

• Prepare intelligence reports and risk assessments for use in risk selection.

• Consult and provide technical cyber expertise to our underwriters, claims handlers and exposure management teams.

• Lead the delivery of our annual report – The Hiscox Cyber Readiness Report.

• Produce thought leadership for underwriting and marketing use. • Represent Hiscox at various conferences and events. • Provide leadership to the C3 team, create an engaging workplace and

help grow their careers. • Develop cybersecurity initiatives, evaluate necessary investments and

articulate business benefits. Candidate Profile

• Minimum of 8 years’ experience in cybersecurity consulting, with at least 3 years in a leadership role.

• Experience of the Lloyds Market, Reinsurance markets and Retail insurance is highly desirable.

• Excellent understanding of cyber insurance products and current market conditions.

• Strong knowledge of security frameworks, standards, and best practices (e.g., NIST, ISO, COBIT, etc.).

• Expertise in security technologies, tools, and methodologies (e.g., firewalls, encryption, penetration testing, etc.).

• Strong understanding of underwriting practices for cyber risks. • Excellent consulting and stakeholder management skills. • Excellent communication, presentation, and interpersonal skills with an

ability to both present at board level and industry conferences. • Ability to think strategically, analytically, and creatively. • Strong leadership and team management skills, with the ability to

motivate and develop staff and foster a culture of security and excellence.

• Certified Information Systems Security Professional (CISSP) or equivalent certification is desirable.

• Technical security qualification in cyber security (inc. ethical hacking) are also desirable.

Job Description – Datawarehouse Developer

About Hiscox:

At Hiscox we care about our people. We hire the best people for the work, and we’re committed to diversity and creating a truly inclusive culture, which we believe drives success. We embrace hybrid-working practices, balancing the ability to work remotely with the culture and energy we experience when we are face-to-face in our offices. Our focus on collaboration and cross- functional working is supported with virtual tools that minimise physical travel, hot-desking neighbourhoods that create a physical sense of community and Team Charters that our teams co- create to set out how they’ll work together. This modern way of working has contributed to impressive employee engagement scores across Hiscox and means we’re delivering even better solutions for our Hiscox Colleagues. As an international specialist insurer we are far removed from the world of mass market insurance products. Instead we are selective and focus on our key areas of expertise and strength - all of which is underpinned by a culture that encourages us to challenge convention and always look for a better way of doing things. We insure the unique and the interesting. And we search for the same when it comes to talented people. Hiscox is full of smart, reliable human beings that look out for customers and each other. We believe in doing the right thing, making good and rebuilding when things go wrong. Everyone is encouraged to think creatively, challenge the status quo and look for solutions. Scratch beneath the surface and you will find a business that is solid, but slightly contrary. We like to do things differently and constantly seek to evolve. We might have been around for a long time (our roots go back to 1901), but we are young in many ways, ambitious and going places. Some people might say insurance is dull, but life at Hiscox is anything but. If that sounds good to you, get in touch. You can follow Hiscox on LinkedIn, Glassdoor and Instagram (@HiscoxInsurance)

Data Warehouse Developer Location: London Band: Band II Type: Permanent The team

The Technology organisation comprises a Corporate Centre team and five business-aligned Technology teams partnering with our federated businesses. Our retail technology teams partner with the UK, Europe and US business units. Our ‘big ticket’ technology teams partner with the London Market and Re & ILS businesses. Corporate Centre consists of Group & Enterprise Services, IT Services and Information Security. Each team is led by a Technology Director who reports into the CIO. Collectively the goal of the Technology organisation is to put Technology at the heart of the business.

The role

This role sits within the Group Enterprise Systems (GES) Technology team. The right candidate would be an experienced Microsoft data warehouse developer (SQL Server, SSIS, SSAS) who can work both independently and as a member of a team to deliver enterprise class data warehouse solutions and analytics platforms. This role will primarily involve working on Actuarial Reserving systems change initiatives (some of which will be regulatory in nature), and Production support. We are looking for a skilled and motivated individual with a strong background in data warehousing who can work closely with the existing team to successfully deliver the requirements set out in the strategic roadmap. What you’ll be doing as a Data Warehouse Developer

Work closely with internal and external delivery teams, external vendors, infrastructure and 3rd party application teams to uphold and evolve common standards and collaborate to ensure that our data solutions are fit for purpose. Work closely with data modellers and data analysts to implement and produce data models. Build and maintain automated pipelines to support data solutions across BI and analytics use cases and collaborate with other technology teams to ingest, transform and load data from multiple data sources, structured and unstructured data. Work with Enterprise-grade technology, primarily SQL Server 2019 and potentially Azure technologies. Have exposure across the SQL Server stack but also be encouraged to pursue other technology solutions where appropriate. Build patterns, common ways of working, and standardized data pipelines for DLG to ensure consistency across the organization. Essential Core Technical Experience

• 5 to 10+ years' extensive experience in SQL Server data warehouse or data provisioning architectures

• Advanced SQL query writing & SQL procedure experience. • Experience developing ETL solutions in SQL Server including SSIS & T-SQL • Experience in Microsoft BI technologies (SQL Server Management Studio, SSIS, SSAS,

SSRS). • Experience of data/system integration and a strong ability to identify dependencies. • Sound knowledge of MS Excel & VBA • Knowledge and exposure to Insurance Businesses and/or other Banking and Finance

domains. • Exposure to DW development practices (code & configuration management, build

processes) • Appreciation of design patterns and practices that apply to the data warehouse

space (e.g. Data Modelling) • Ability to elicit business requirements, and take existing requirements and work with

other team members to estimate and design end-to-end solutions Supporting Core Technical Experience

• Jira, Confluence, MS Teams, or similar collaboration tools • Exposure to BI reporting toolsets • Understanding of Agile principles

• Demonstrable experience in mentoring or supporting the development of team members

• Azure SQL DB, Data Factory, Data Lake, Logic apps, Data Bricks (Spark SQL) and/or Snowflake experience is advantageous.

Data Engineer - London To £80,000 + Bens About us: As an international specialist insurer we are far removed from the world of mass insurance products, selectively focusing on key areas of expertise and strength, all of which is underpinned by a culture that encourages us to challenge convention and always look for a better way. Defined by our strong moral fibre we prioritise above all else the principle of doing what we say we will. Insuring the unique and interesting, our search for talent is the same. We empower our people to think creatively, challenge the status quo and approach things with a solution focused lens. This resulted in us being able to provide the type of insurance solutions which are often too complex for other insurance companies; we find a way where others give up. Trust is integral to how we operate and it allows us to work in an environment where every role has a high level of autonomy; freedom to forge your path and help set the wider agenda is evident in all parts of the organisation. Through embracing an environment that brings together people who are unique and interesting we are ensuring we build a company where teams don’t all think the same – this, combined with a culture where the courage to say what you think is not only actively encouraged but is central to our business model has defined our success. If you thrive in a challenging and collaborative environment where you are trusted to work instinctively and know the company will stretch you to your full potential look no further. Hiscox UK IT IT at Hiscox operates as a strategic business partner as opposed to a more traditional support function and is central to the Hiscox strategy, driving the agenda in the UK Business Unit. We are made up of people who push the organization to think differently and therefore look to attract / recruit people who aren’t afraid to challenge how things are done and approach their work with a pioneering mindset. IT is not a home for the faint hearted. We are trusted for our track record of delivery and respected for our commercial thinking and have earned our place at the table. Job Description The Data Engineer is a technically excellent problem-solver responsible for building and maintaining a new analytics platform for the Underwriting, Risk and Reinsurance teams. This business-critical platform will run complex mathematical models against vast amounts of geospatial and reference data to provide key pricing information and ensure we can have a balanced global risk portfolio without being over exposed to major catastrophes such as earthquakes, floods and hurricanes. You will take business stakeholder requirements, which have been refined, and build data solutions to meet these requirements. You will be expected to deliver tested, working code and data into production to meet the business' needs; Reporting to the Group Modelling Delivery Manager, you will be part of a wider agile scrum delivery team and will be expected to work with the team, including Product Owners, to meet the sprint goals, which drive towards the data platform product vision. Key Responsibilities

Be a core member in the team delivering the Analytics Platform Operating Model, working in an agile way, to deliver trusted governed data for the business. Work across a diverse group of data consumers across the Group to identify and capture data requirements, associated ownership, definitions, transformations and controls using standard terms. Design and develop ETL processes and data structures (Azure Databricks) for the data warehouse following best practice procedures (e.g. Auditing, delta load, insert else update logic, Error logging) Gather and translate business requirements, convert into technical specification and implement solution design. Perform data modelling based on the business/reporting requirements. Create and maintain ETL process related documents (e.g. data lineage, data flow, mapping) Own, maintain and follow development and design principles as well as best practice (e.g. unit testing, performance tuning, table naming conventions, peer review). Manage and deliver ad-hoc data/reporting requests from end-user requests and troubleshoot data issues. Play an instrumental role supporting the data strategy (e.g. Data warehouse) and other data related initiatives (e.g. Data science, business intelligence). Proactively ensure that deliverables meet or exceed functional, technical and performance requirements. Be comfortable with manipulating and analysing large datasets including data cleansing to provide insight to the business and troubleshooting ETL issues. Ability to understand and consolidate disparate information sources into summary metrics and report on them. Ability to create and maintain dashboards/KPI’s, and operate the processes that feed data into them. (Power BI experience desirable) Candidate Profile: The Data Engineer must have experience in: Databricks (Spark SQL) Azure DevOps Financial services experience

You will build and maintain data platforms within Microsoft Azure. Insurance, Underwriting and Modelling experience is a nice to have but not essential. You will have deep technical knowledge and experience but will also not be afraid to speak to business stakeholders. You will be a team player, actively participating in all the relevant agile scrum ceremonies and working together with your peers to meet the sprint goals.

In terms of the performance and personal competencies required for the position, the following are important:

Technical Ability:

A deep understanding of data warehousing and analytics platforms. SME knowledge of technology architectures & processes involved in the transfer of data. A good understanding of data modelling techniques. Up-to-date knowledge of data privacy & security standards in an Insurance context. Innovation Can suggest and implement innovative data solutions to meet user requirements.

Can work in partnership with other technical areas of the business such as Data Scientists, IT and Solutions Architecture to drive the use of modelling, automation and analytics. Executing for Results Delivering implemented user stories within the expected timeframes with a minimal number of defects. Strategic Ability / Learning Ability Is a quick learner with a can-do attitude. Is happy to put their hand to new, unfamiliar tasks with the ability to plug knowledge gaps as required. Is inquisitive and stays up to date with the latest industry trends and technologies. Collaboration & Influencing Skills Can work as part of a small scrum team to get the job done. Is able to build mutual trust and respect within the team to ensure that everyone learns, grows and meets the team goals. Diversity & Benefits At Hiscox we care about our people. We hire the best people for the job and we are committed to diversity and creating a truly inclusive culture, which we believe drives success.  Working life doesn’t always have to be in the office, so we have introduced hybrid working to encourage a healthy work life balance. This hybrid working model is set by the team rather than the business to enable you to manage your own personal work-life balance.  We see it as the best of both worlds; structure and sociability on one hand, and independence and flexibility on the other. Our benefits package includes a bonus, contributory pension, 25 days annual leave plus 2 Hiscox days and a 4 week paid sabbatical with every 5 years’ worth of service, private medical for all the family and much more.

Role Type Technical Lead

Contract Type Permanent, Full-Time

Reporting To Development Manager

Location Wigan / Home (Hybrid)

Red Bear Software Limited is privately owned by its management and staff and was established in

2018. We are fast-growing and profitable.

We are a specialist software as a service company based in Wigan. Our first generation of products

focus on the UK Energy industry, and the company is presently investing in diversifying our product

portfolio into other verticals.

We operate a Hybrid working policy so you will be able to flex between working in the office and

your home location to carry out this role. Core office days for all employees are Tuesday and

Thursday.

We also offer a fantastic benefits packages including 25 days holiday allowance (plus bank holidays),

employer pension contribution and free on-site parking. Additionally, employees are entitled to

participate in our Share Options scheme at no cost to them, giving the opportunity to gain further

financial rewards from the company’s future successes.

JOB SUMMARY

We are seeking an experienced and highly motivated Tech Lead to join one of our product

development teams. Working closely with the Product Owner and Solution Architect you will

contribute to the refinement of requirements and evolution of the architectural designs. Your main

responsibility will be on leading the development team in the maintenance of scalable, secure, and

robust solutions using .NET technologies and Azure.

Our ideal candidate is passionate about technology and has a burning interest in continually learning

and improving their professional technical skills. You will have an interest in the automation and

standardisation of the entire delivery process through platform engineering.

We are growing fast and operate in an environment of constant change. As such, versatility and a

can-do attitude are essential.

Our back-end APIs are written in C# in .NET 8 as microservices hosted in Azure, using a wide range of

the Azure stack, including Azure SQL, CosmosDb, Storage Accounts, Service Bus, Redis Cache, Azure

Functions, Docker and Azure Kubernetes Services. Our front-end UIs are written using Vue JS. The

DevOps lifecycle is managed through Azure DevOps for source control, CI/CD pipelines and backlog

prioritisation. We also are also increasingly using Python for data-related scenarios.

RESPONSIBILITIES

* Take ownership of and responsibility for the quality and correctness of implemented solutions.

* Lead the development team through guidance, mentorship and instruction.

* Be actively involved in the full stack implementation to maintain understanding of solutions.

* Ensure solutions adhere to acceptance criteria though comprehensive automated testing.

* Set standards, evolve the delivery processes and disciplines, and be prepared to challenge existing

ways of working.

* Accountable to the Development Manager.

* Work with our Operations Manager, Solution Architect, Product Owners, Industry Experts and

Testers.

* Wrangling data - including SQL and No-SQL databases.

QUALIFICATIONS

* Minimum of 8 years' experience in C# development and ASP.NET (REST Web APIs).

* Minimum of 3 years’ experience of leading development teams.

* Strong experience in working with Azure services, including Cosmos DB, Azure Sql, Azure

Kubernetes Services, Event Hubs, Service Bus and Blob Storage.

* Strong command of querying a range of RBDMS and No-SQL database platforms and the ability to

extrapolate to platforms with which you might be less familiar.

ADVANTAGES

Additional experience with any of the following is a distinct advantage:

* Platform Engineering

* Python

* Node JS

* Data science

* Linux, Docker or Kubernetes.

ATTRIBUTES

* Passion for great design

* Experience of leading an agile team

* Strong communication skills

* Tenacity, dedication and inclination to lead

* The ability to challenge convention and innovate

* Comfortable with uncertainty, pressure and rapid change

SALARY & BENEFITS

* Up to £k base salary

* Pension

* Share options scheme

* 25 days paid holiday plus bank holidays

* Free office parking

* Hybrid working