Data Engineer - London To £80,000 + Bens About us: As an international specialist insurer we are far removed from the world of mass insurance products, selectively focusing on key areas of expertise and strength, all of which is underpinned by a culture that encourages us to challenge convention and always look for a better way. Defined by our strong moral fibre we prioritise above all else the principle of doing what we say we will. Insuring the unique and interesting, our search for talent is the same. We empower our people to think creatively, challenge the status quo and approach things with a solution focused lens. This resulted in us being able to provide the type of insurance solutions which are often too complex for other insurance companies; we find a way where others give up. Trust is integral to how we operate and it allows us to work in an environment where every role has a high level of autonomy; freedom to forge your path and help set the wider agenda is evident in all parts of the organisation. Through embracing an environment that brings together people who are unique and interesting we are ensuring we build a company where teams don’t all think the same – this, combined with a culture where the courage to say what you think is not only actively encouraged but is central to our business model has defined our success. If you thrive in a challenging and collaborative environment where you are trusted to work instinctively and know the company will stretch you to your full potential look no further. Hiscox UK IT IT at Hiscox operates as a strategic business partner as opposed to a more traditional support function and is central to the Hiscox strategy, driving the agenda in the UK Business Unit. We are made up of people who push the organization to think differently and therefore look to attract / recruit people who aren’t afraid to challenge how things are done and approach their work with a pioneering mindset. IT is not a home for the faint hearted. We are trusted for our track record of delivery and respected for our commercial thinking and have earned our place at the table. Job Description The Data Engineer is a technically excellent problem-solver responsible for building and maintaining a new analytics platform for the Underwriting, Risk and Reinsurance teams. This business-critical platform will run complex mathematical models against vast amounts of geospatial and reference data to provide key pricing information and ensure we can have a balanced global risk portfolio without being over exposed to major catastrophes such as earthquakes, floods and hurricanes. You will take business stakeholder requirements, which have been refined, and build data solutions to meet these requirements. You will be expected to deliver tested, working code and data into production to meet the business' needs; Reporting to the Group Modelling Delivery Manager, you will be part of a wider agile scrum delivery team and will be expected to work with the team, including Product Owners, to meet the sprint goals, which drive towards the data platform product vision. Key Responsibilities

Be a core member in the team delivering the Analytics Platform Operating Model, working in an agile way, to deliver trusted governed data for the business. Work across a diverse group of data consumers across the Group to identify and capture data requirements, associated ownership, definitions, transformations and controls using standard terms. Design and develop ETL processes and data structures (Azure Databricks) for the data warehouse following best practice procedures (e.g. Auditing, delta load, insert else update logic, Error logging) Gather and translate business requirements, convert into technical specification and implement solution design. Perform data modelling based on the business/reporting requirements. Create and maintain ETL process related documents (e.g. data lineage, data flow, mapping) Own, maintain and follow development and design principles as well as best practice (e.g. unit testing, performance tuning, table naming conventions, peer review). Manage and deliver ad-hoc data/reporting requests from end-user requests and troubleshoot data issues. Play an instrumental role supporting the data strategy (e.g. Data warehouse) and other data related initiatives (e.g. Data science, business intelligence). Proactively ensure that deliverables meet or exceed functional, technical and performance requirements. Be comfortable with manipulating and analysing large datasets including data cleansing to provide insight to the business and troubleshooting ETL issues. Ability to understand and consolidate disparate information sources into summary metrics and report on them. Ability to create and maintain dashboards/KPI’s, and operate the processes that feed data into them. (Power BI experience desirable) Candidate Profile: The Data Engineer must have experience in: Databricks (Spark SQL) Azure DevOps Financial services experience

You will build and maintain data platforms within Microsoft Azure. Insurance, Underwriting and Modelling experience is a nice to have but not essential. You will have deep technical knowledge and experience but will also not be afraid to speak to business stakeholders. You will be a team player, actively participating in all the relevant agile scrum ceremonies and working together with your peers to meet the sprint goals.

In terms of the performance and personal competencies required for the position, the following are important:

Technical Ability:

A deep understanding of data warehousing and analytics platforms. SME knowledge of technology architectures & processes involved in the transfer of data. A good understanding of data modelling techniques. Up-to-date knowledge of data privacy & security standards in an Insurance context. Innovation Can suggest and implement innovative data solutions to meet user requirements.

Can work in partnership with other technical areas of the business such as Data Scientists, IT and Solutions Architecture to drive the use of modelling, automation and analytics. Executing for Results Delivering implemented user stories within the expected timeframes with a minimal number of defects. Strategic Ability / Learning Ability Is a quick learner with a can-do attitude. Is happy to put their hand to new, unfamiliar tasks with the ability to plug knowledge gaps as required. Is inquisitive and stays up to date with the latest industry trends and technologies. Collaboration & Influencing Skills Can work as part of a small scrum team to get the job done. Is able to build mutual trust and respect within the team to ensure that everyone learns, grows and meets the team goals. Diversity & Benefits At Hiscox we care about our people. We hire the best people for the job and we are committed to diversity and creating a truly inclusive culture, which we believe drives success.  Working life doesn’t always have to be in the office, so we have introduced hybrid working to encourage a healthy work life balance. This hybrid working model is set by the team rather than the business to enable you to manage your own personal work-life balance.  We see it as the best of both worlds; structure and sociability on one hand, and independence and flexibility on the other. Our benefits package includes a bonus, contributory pension, 25 days annual leave plus 2 Hiscox days and a 4 week paid sabbatical with every 5 years’ worth of service, private medical for all the family and much more.

Role Type Technical Lead

Contract Type Permanent, Full-Time

Reporting To Development Manager

Location Wigan / Home (Hybrid)

Red Bear Software Limited is privately owned by its management and staff and was established in

2018. We are fast-growing and profitable.

We are a specialist software as a service company based in Wigan. Our first generation of products

focus on the UK Energy industry, and the company is presently investing in diversifying our product

portfolio into other verticals.

We operate a Hybrid working policy so you will be able to flex between working in the office and

your home location to carry out this role. Core office days for all employees are Tuesday and

Thursday.

We also offer a fantastic benefits packages including 25 days holiday allowance (plus bank holidays),

employer pension contribution and free on-site parking. Additionally, employees are entitled to

participate in our Share Options scheme at no cost to them, giving the opportunity to gain further

financial rewards from the company’s future successes.

JOB SUMMARY

We are seeking an experienced and highly motivated Tech Lead to join one of our product

development teams. Working closely with the Product Owner and Solution Architect you will

contribute to the refinement of requirements and evolution of the architectural designs. Your main

responsibility will be on leading the development team in the maintenance of scalable, secure, and

robust solutions using .NET technologies and Azure.

Our ideal candidate is passionate about technology and has a burning interest in continually learning

and improving their professional technical skills. You will have an interest in the automation and

standardisation of the entire delivery process through platform engineering.

We are growing fast and operate in an environment of constant change. As such, versatility and a

can-do attitude are essential.

Our back-end APIs are written in C# in .NET 8 as microservices hosted in Azure, using a wide range of

the Azure stack, including Azure SQL, CosmosDb, Storage Accounts, Service Bus, Redis Cache, Azure

Functions, Docker and Azure Kubernetes Services. Our front-end UIs are written using Vue JS. The

DevOps lifecycle is managed through Azure DevOps for source control, CI/CD pipelines and backlog

prioritisation. We also are also increasingly using Python for data-related scenarios.

RESPONSIBILITIES

* Take ownership of and responsibility for the quality and correctness of implemented solutions.

* Lead the development team through guidance, mentorship and instruction.

* Be actively involved in the full stack implementation to maintain understanding of solutions.

* Ensure solutions adhere to acceptance criteria though comprehensive automated testing.

* Set standards, evolve the delivery processes and disciplines, and be prepared to challenge existing

ways of working.

* Accountable to the Development Manager.

* Work with our Operations Manager, Solution Architect, Product Owners, Industry Experts and

Testers.

* Wrangling data - including SQL and No-SQL databases.

QUALIFICATIONS

* Minimum of 8 years' experience in C# development and ASP.NET (REST Web APIs).

* Minimum of 3 years’ experience of leading development teams.

* Strong experience in working with Azure services, including Cosmos DB, Azure Sql, Azure

Kubernetes Services, Event Hubs, Service Bus and Blob Storage.

* Strong command of querying a range of RBDMS and No-SQL database platforms and the ability to

extrapolate to platforms with which you might be less familiar.

ADVANTAGES

Additional experience with any of the following is a distinct advantage:

* Platform Engineering

* Python

* Node JS

* Data science

* Linux, Docker or Kubernetes.

ATTRIBUTES

* Passion for great design

* Experience of leading an agile team

* Strong communication skills

* Tenacity, dedication and inclination to lead

* The ability to challenge convention and innovate

* Comfortable with uncertainty, pressure and rapid change

SALARY & BENEFITS

* Up to £k base salary

* Pension

* Share options scheme

* 25 days paid holiday plus bank holidays

* Free office parking

* Hybrid working

Job Description – Identity & M365 Engineer

About Hiscox:

At Hiscox we care about our people. We hire the best people for the work, and we’re committed to diversity and creating a truly inclusive culture, which we believe drives success. We embrace hybrid-working practices, balancing the ability to work remotely with the culture and energy we experience when we are face-to-face in our offices. Our focus on collaboration and cross- functional working is supported with virtual tools that minimise physical travel, hot-desking neighbourhoods that create a physical sense of community and Team Charters that our teams co- create to set out how they’ll work together. This modern way of working has contributed to impressive employee engagement scores across Hiscox and means we’re delivering even better solutions for our Hiscox Colleagues. As an international specialist insurer we are far removed from the world of mass market insurance products. Instead we are selective and focus on our key areas of expertise and strength - all of which is underpinned by a culture that encourages us to challenge convention and always look for a better way of doing things. We insure the unique and the interesting. And we search for the same when it comes to talented people. Hiscox is full of smart, reliable human beings that look out for customers and each other. We believe in doing the right thing, making good and rebuilding when things go wrong. Everyone is encouraged to think creatively, challenge the status quo and look for solutions. Scratch beneath the surface and you will find a business that is solid, but slightly contrary. We like to do things differently and constantly seek to evolve. We might have been around for a long time (our roots go back to 1901), but we are young in many ways, ambitious and going places. Some people might say insurance is dull, but life at Hiscox is anything but. If that sounds good to you, get in touch. You can follow Hiscox on LinkedIn, Glassdoor and Instagram (@HiscoxInsurance)

Identity & M365 Engineer About us: HISCOX is an international insurer specialized in the market of luxury goods & property, and high- end professional insurance. As experts in risk, we give people and businesses the confidence to realise their ambitions. With offices in 9 European countries, we have a very international staff and encourage a culture that fosters inclusion and collaboration, offering exciting opportunities for personal and professional growth. In our Lisbon office we have the privilege of employing approximately 500 exceptional professionals representing 29 diverse nationalities. Despite our central location within the city, we recognize the importance of maintaining a healthy work-life balance. As part of our commitment to our employees’ well-being, we provide a 35-hour workweek along with the option for a hybrid working schedule. The Team:

The IT Services (ITS) function consists of ~100 IT professionals that deliver and maintain the technology that enables everyone at Hiscox, our partners and our customers; every hour of every day. The Role:

Hiscox are hiring for an Identity & M365 Engineer to work within our IT Services infrastructure team. Our business is fast moving, quick to decide and we have rapidly evolving targets and priorities. You will be used to working in a similar environment and will have the ability to work in a self-motivated and confident manner. Key Responsibilities:

• Act as a primary technical contact for key technical areas, coordinating with stakeholders and colleagues as required. Contribute to the planning, design and delivery of IT initiatives.

• Configure tools to automate the provisioning, testing and deployment of infrastructure.

• Produce and own system and infrastructure designs, policies and documentation. • Provide reports and proposals for improvements to colleagues and stakeholders. • Provide advice and guidance to support the adoption of methods and tools. • Drive IT Services in the migration towards a code centric model for managing

infrastructure. • Act as a support escalation point for the 3rd line infrastructure support provider. • Proactively manage IT infrastructure to minimise business disruption and identify

and drive initiatives to improve the quality and effectiveness of the infrastructure services.

• Manage and provide 3rd line support for infrastructure platforms in accordance with agreed service levels, standards and processes.

• Discover and remove technical debt as part of a continuous improvement work ethic.

• Drive decision making across different teams and disciplines, seeking informed decisions that lead to value-add, quality, appropriate outcomes.

• Drive the adoption of Agile values, principles and practices within IT Services. • Actively contribute to the development of other team members. • Embrace change and support the IT Services vision and strategy.

Person Specification: Essential technical skills

• Azure AD / Entra including AAD and ADFS • Active Directory including DFS, AAD, ADFS, GPO's • Microsoft 365 administration (Exchange Online, Teams, SharePoint, One Drive,

Purview) • Certificate Services including PKI within Active Directory and external CA’s (Digicert) • Scripting skills to automate manual tasks using tools such as PowerShell • Experience of Identity Management solutions (Microsoft Identity Manager) • Experience of Privileged Access Management solutions (CyberArk & PIM)

Desirable

• SaaS email security and archiving solutions (Mimecast) • Microsoft Defender • Microsoft Intune • Relevant certifications, such as in Microsoft 365 / Entra are advantageous • Understanding of public & private cloud infrastructure (Compute, network, identity,

etc) Why Hiscox?

• Healthy work-life balance with our 35h/week and hybrid working system. • Holidays: 25 days + 2 Hiscox Days (Extra two Annual Leave). • Health insurance, gym allowance, pension plan etc. • After 5 years work 1-month sabbatical leave. • Team spirit with many opportunities to engage and an open culture.

Job Description – Site Reliability Engineer - Lisbon

About Hiscox:

At Hiscox we care about our people. We hire the best people for the work, and we’re committed to diversity and creating a truly inclusive culture, which we believe drives success. We embrace hybrid-working practices, balancing the ability to work remotely with the culture and energy we experience when we are face-to-face in our offices. Our focus on collaboration and cross- functional working is supported with virtual tools that minimise physical travel, hot-desking neighbourhoods that create a physical sense of community and Team Charters that our teams co- create to set out how they’ll work together. This modern way of working has contributed to impressive employee engagement scores across Hiscox and means we’re delivering even better solutions for our Hiscox Colleagues. As an international specialist insurer we are far removed from the world of mass market insurance products. Instead we are selective and focus on our key areas of expertise and strength - all of which is underpinned by a culture that encourages us to challenge convention and always look for a better way of doing things. We insure the unique and the interesting. And we search for the same when it comes to talented people. Hiscox is full of smart, reliable human beings that look out for customers and each other. We believe in doing the right thing, making good and rebuilding when things go wrong. Everyone is encouraged to think creatively, challenge the status quo and look for solutions. Scratch beneath the surface and you will find a business that is solid, but slightly contrary. We like to do things differently and constantly seek to evolve. We might have been around for a long time (our roots go back to 1901), but we are young in many ways, ambitious and going places. Some people might say insurance is dull, but life at Hiscox is anything but. If that sounds good to you, get in touch. You can follow Hiscox on LinkedIn, Glassdoor and Instagram (@HiscoxInsurance)

Site Reliability Engineer About us: HISCOX is an international insurer specialized in the market of luxury goods & property, and high- end professional insurance. As experts in risk, we give people and businesses the confidence to realise their ambitions. With offices in 9 European countries, we have a very international staff and encourage a culture that fosters inclusion and collaboration, offering exciting opportunities for personal and professional growth. In our Lisbon office we have the privilege of employing approximately 500 exceptional professionals representing 29 diverse nationalities. Despite our central location within the city, we recognize the importance of maintaining a healthy work-life balance. As part of our commitment to our employees’ well-being, we provide a 35-hour workweek along with the option for a hybrid working schedule. The Team: The London Market tech team is a modern, agile technology department seeking to work as closely

as possible with our colleagues across the company to deliver true business value in an agile fashion. We are a group of engineers (software, data, quality), data scientists and agile practitioners. We organise ourselves into chapters according to these professional disciplines. You would be joining our quality engineering chapter. The Role: The primary focus for this role is to be a key and influential member of our London Market Infrastructure & DevOps Chapter with a focus on Site Reliability Engineering and offer dedicated support to our various Innovation squads as we create solutions to add value to the business Key Responsibilities:

• Work with LM innovation squads helping to ensure our infrastructure in the Cloud is properly managed, secure and cost effective

• Performing a traditional SRE role – with the goal of automating all things infrastructure – ensuring it is wholly scripted and deployed as part of an automated DevOps CI/CD pipeline with little or no human interaction – making good use of existing tools like Azure DevOps, Puppet, Docker, YAML and Terraform.

• Ensuring our production and dev/test environments are secure, performant, scalable, consistent (through scripting) and monitored accordingly – so we can take proactive steps towards improving all of these aspects over time and are fully aware of existing issues.

• Ensuring our cloud environments are secure and safe – setting up and making sure Private and Public subnets are appropriately and cost effectively secured.

• Supporting squad engineers with the design and architecture of the overall solution – ensuring infrastructure is a key part of the overall consideration.

• Actively participating in incident management, problem resolution and root cause analysis scenarios.

• On a day to day basis, working alongside engineers – pairing and collaborating as necessary. Working in an Agile manner and within sprints – focused on specific cloud solutions.

• Helping engineers to also grow their knowledge of SRE techniques – especially around Container and Terraform usage / state management – allowing them to self-serve as much as possible.

• Working closely with the other LM Infrastructure & DevOps chapter members to agree on best practices around how we use our cloud subscriptions – ensuring resources are properly tagged, conventionally named, and monitored for performance, security and cost.

• Knowledge sharing and collaborating with the wider Hiscox SRE and Cloud Infrastructure team members – to share failures, successes and best practices.

• Ensuring we tear down PoC/Spike resources when no longer required to keep on top of spend. Regularly looking at the cost explorer for this purpose – ensuring squad engineers do the same.

• Ensuring we have a pathway to multi-cloud tenancy – with a view to always securely use the best cloud provider for the solution. Hiscox London Market are expanding our use of Azure and GCP and keep up to date with this fast-moving tech space.

Person Specification:

• Experience of working as an engineer, working on solutions in the cloud in Azure a

• Previous experience of application support and operations • Experience of working as an engineer, working on solutions in the cloud in Azure using

Terraform for IAC • A strong interest and awareness of all cloud providers and their services • Creative, proactive, logical and innovative – you do not accept the status quo – and will push

hard for innovation and automation • Highly results driven, with the energy and determination to succeed in a very fast paced

environment where the pace of response is critical to success • Exposure to the full project life cycle, from inception to user acceptance testing and live

running and operations • Demonstrate good decision making, evaluating the implication of various options before

deciding and then showing commitment to and accountability for that decision • Works well in cross-functional groups with peers, subordinates and seniors, encourages

participation and involvement of team members through being open and approachable

It would be advantageous if you have

• In-depth knowledge of the Insurance Market with Lloyd’s market experience particularly useful

Job Description – Automation Engineer - Lisbon

About Hiscox:

At Hiscox we care about our people. We hire the best people for the work, and we’re committed to diversity and creating a truly inclusive culture, which we believe drives success. We embrace hybrid-working practices, balancing the ability to work remotely with the culture and energy we experience when we are face-to-face in our offices. Our focus on collaboration and cross- functional working is supported with virtual tools that minimise physical travel, hot-desking neighbourhoods that create a physical sense of community and Team Charters that our teams co- create to set out how they’ll work together. This modern way of working has contributed to impressive employee engagement scores across Hiscox and means we’re delivering even better solutions for our Hiscox Colleagues. As an international specialist insurer we are far removed from the world of mass market insurance products. Instead we are selective and focus on our key areas of expertise and strength - all of which is underpinned by a culture that encourages us to challenge convention and always look for a better way of doing things. We insure the unique and the interesting. And we search for the same when it comes to talented people. Hiscox is full of smart, reliable human beings that look out for customers and each other. We believe in doing the right thing, making good and rebuilding when things go wrong. Everyone is encouraged to think creatively, challenge the status quo and look for solutions. Scratch beneath the surface and you will find a business that is solid, but slightly contrary. We like to do things differently and constantly seek to evolve. We might have been around for a long time (our roots go back to 1901), but we are young in many ways, ambitious and going places. Some people might say insurance is dull, but life at Hiscox is anything but. If that sounds good to you, get in touch. You can follow Hiscox on LinkedIn, Glassdoor and Instagram (@HiscoxInsurance)

Quality Assurance Automation Engineer HISCOX is an international insurer specialized in the market of luxury goods & property, and high- end professional insurance. As experts in risk, we give people and businesses the confidence to realise their ambitions. With offices in 9 European countries, we have a very international staff and encourage a culture that fosters inclusion and collaboration, offering exciting opportunities for personal and professional growth. In our Lisbon office we have the privilege of employing approximately 500 exceptional professionals representing 29 diverse nationalities. Despite our central location within the city, we recognize the importance of maintaining a healthy work-life balance. As part of our commitment to our employees’ well-being, we provide a 35-hour workweek along with the option for a hybrid working schedule. The Team: The London Market tech team is a modern, agile technology department seeking to work as closely as possible with our colleagues across the company to deliver true business value in an agile fashion. We are a group of engineers (software, data, quality), data scientists and agile practitioners. We

organise ourselves into chapters according to these professional disciplines. You would be joining our quality engineering chapter. Hiscox London Market is actively seeking a dynamic Software Development Engineer in Test to support our London Market Engineering team and immediately get involved in shaping the way we ensure quality across all of our technology platforms.  The Role: Within this role you will establish and maintain automated testing frameworks to ensure the quality of our web applications, APIs and data platforms. This will involve working closely with the software engineers and product owners in understanding, defining and testing of the application. Our technology platforms include web applications developed in C# interacting with backend services (APIs) and backed by Microsoft SQL Server databases. We operate data platforms using Snowflake cloud data warehouse orchestrated with Python code and Prefect for ELT. We have a hybrid on-premises / Azure cloud infrastructure and are adopting a cloud first / provider agnostic approach. Key Responsibilities:

• Ensuring hands-on development of both testing frameworks and specific tests for APIs, data platforms and web applications

• Creating and working within a specialist quality engineering practice for the Hiscox London Market with a right tool for the job mentality; researching, evaluating and adopting new technologies.

• Focusing on speed of delivery and quality, with suitable pragmatism – ensuring your solutions are always “appropriate” and not overly complex or over-engineered.

• Enabling progression of projects from PoC to post-production stage. • Communicating and presenting ideas to colleagues in all parts of the wider business. • Working with offshore partner quality engineers – in India and Poland and onsite

staff in London and York Hiscox offices. Person Specification: Our must haves

• Sound understanding of testing methodologies including behaviour-driven testing, unit testing and data-driven testing.

• Ability to take an automation-first approach to quality engineering. • Experience with C# testing framework. • Experience with web application testing using tools such as Playwright. • Experience with the API testing using RestSharp • Behaviour-driven testing of executable specifications e.g. using Gherkin. • Sufficient SQL expertise to develop effective backend database tests. • Good understanding of DevOps principals and experience with CICD pipelines. • Experience in working with version control tools like git. • Experience with both cloud and on-premises solutions. • Experience of UI testing tools.

Our nice to haves

• Experience building tests into Azure DevOps pipelines. • Exposure to Docker / Familiarity of containerization would be advantageous • Particular understanding of the Azure cloud.

Job Description – Systems Administration - Lisbon

About Hiscox:

At Hiscox we care about our people. We hire the best people for the work, and we’re committed to diversity and creating a truly inclusive culture, which we believe drives success. We embrace hybrid-working practices, balancing the ability to work remotely with the culture and energy we experience when we are face-to-face in our offices. Our focus on collaboration and cross- functional working is supported with virtual tools that minimise physical travel, hot-desking neighbourhoods that create a physical sense of community and Team Charters that our teams co- create to set out how they’ll work together. This modern way of working has contributed to impressive employee engagement scores across Hiscox and means we’re delivering even better solutions for our Hiscox Colleagues. As an international specialist insurer we are far removed from the world of mass market insurance products. Instead we are selective and focus on our key areas of expertise and strength - all of which is underpinned by a culture that encourages us to challenge convention and always look for a better way of doing things. We insure the unique and the interesting. And we search for the same when it comes to talented people. Hiscox is full of smart, reliable human beings that look out for customers and each other. We believe in doing the right thing, making good and rebuilding when things go wrong. Everyone is encouraged to think creatively, challenge the status quo and look for solutions. Scratch beneath the surface and you will find a business that is solid, but slightly contrary. We like to do things differently and constantly seek to evolve. We might have been around for a long time (our roots go back to 1901), but we are young in many ways, ambitious and going places. Some people might say insurance is dull, but life at Hiscox is anything but. If that sounds good to you, get in touch. You can follow Hiscox on LinkedIn, Glassdoor and Instagram (@HiscoxInsurance)

Systems Administrator HISCOX is an international insurer specialized in the market of luxury goods & property, and high- end professional insurance. As experts in risk, we give people and businesses the confidence to realise their ambitions. With offices in 9 European countries, we have a very international staff and encourage a culture that fosters inclusion and collaboration, offering exciting opportunities for personal and professional growth. In our Lisbon office we have the privilege of employing approximately 500 exceptional professionals representing 29 diverse nationalities. Despite our central location within the city, we recognize the importance of maintaining a healthy work-life balance. As part of our commitment to our employees’ well-being, we provide a 35-hour workweek along with the option for a hybrid working schedule. The Team: The IT Services (ITS) function consists of ~100 IT professionals that deliver and maintain the

technology that enables everyone at Hiscox, our partners and our customers; every hour of every day. The Role: Hiscox are hiring for a Systems Administrator to work within our  IT Services infrastructure team. Our business is fast moving, quick to decide and we have rapidly evolving targets and priorities. You will be used to working in a similar environment and will have the ability to work in a self-motivated and confident manner. Key Responsibilities:

• Act as a primary technical contact for key technical areas, coordinating with stakeholders and colleagues as required.

• Contribute to the planning, design and delivery of IT initiatives. • Configure tools to automate the provisioning, testing and deployment of

infrastructure. • Produce and own system and infrastructure designs, policies and documentation. • Provide reports and proposals for improvements to colleagues and stakeholders. • Provide advice and guidance to support the adoption of methods and tools. • Drive IT Services in the migration towards a code centric model for managing

infrastructure. • Act as a support escalation point for the 3rd line infrastructure support provider. • Proactively manage IT infrastructure to minimise business disruption and identify

and drive initiatives to improve the quality and effectiveness of the infrastructure services.

• Manage and provide 3rd line support for infrastructure platforms in accordance with agreed service levels, standards and processes.

• Discover and remove technical debt as part of a continuous improvement work ethic.

• Drive decision making across different teams and disciplines, seeking informed decisions that lead to value-add, quality, appropriate outcomes.

• Drive the adoption of Agile values, principles and practices within IT Services. • Actively contribute to the development of other team members. • Embrace change and support the IT Services vision and strategy.

Person Specification: Essential technical skills:

• VMware vSphere (installation, configuration, performance tuning, capacity management)

• Operating Systems (including in depth troubleshooting and performance tuning experience) e.g. Windows Server, Red Hat Linux

• Scripting tool e.g. PowerShell • HPE enterprise hardware e.g. HPE Simplivity, Synergy and Bladecenter or other

manufacturer. • Enterprise backup solutions e.g. CommVault or other back up soltions. • Enterprise storage arrays and fibre channel SANs e.g. Pure and Brocade

Desirable technical skills

• Build automation tools e.g. Terraform, Puppet • Patch management tools e.g. Ivanti • Event monitoring tools e.g. SolarWinds • Cloud infrastructures e.g. Microsoft Azure

Job Description – Network & Security Engineer - Lisbon

About Hiscox:

At Hiscox we care about our people. We hire the best people for the work, and we’re committed to diversity and creating a truly inclusive culture, which we believe drives success. We embrace hybrid-working practices, balancing the ability to work remotely with the culture and energy we experience when we are face-to-face in our offices. Our focus on collaboration and cross- functional working is supported with virtual tools that minimise physical travel, hot-desking neighbourhoods that create a physical sense of community and Team Charters that our teams co- create to set out how they’ll work together. This modern way of working has contributed to impressive employee engagement scores across Hiscox and means we’re delivering even better solutions for our Hiscox Colleagues. As an international specialist insurer we are far removed from the world of mass market insurance products. Instead we are selective and focus on our key areas of expertise and strength - all of which is underpinned by a culture that encourages us to challenge convention and always look for a better way of doing things. We insure the unique and the interesting. And we search for the same when it comes to talented people. Hiscox is full of smart, reliable human beings that look out for customers and each other. We believe in doing the right thing, making good and rebuilding when things go wrong. Everyone is encouraged to think creatively, challenge the status quo and look for solutions. Scratch beneath the surface and you will find a business that is solid, but slightly contrary. We like to do things differently and constantly seek to evolve. We might have been around for a long time (our roots go back to 1901), but we are young in many ways, ambitious and going places. Some people might say insurance is dull, but life at Hiscox is anything but. If that sounds good to you, get in touch. You can follow Hiscox on LinkedIn, Glassdoor and Instagram (@HiscoxInsurance)

Network & Security Engineer About us: HISCOX is an international insurer specialized in the market of luxury goods & property, and high- end professional insurance. As experts in risk, we give people and businesses the confidence to realise their ambitions. With offices in 9 European countries, we have a very international staff and encourage a culture that fosters inclusion and collaboration, offering exciting opportunities for personal and professional growth. In our Lisbon office we have the privilege of employing approximately 500 exceptional professionals representing 29 diverse nationalities. Despite our central location within the city, we recognize the importance of maintaining a healthy work-life balance. As part of our commitment to our employees’ well-being, we provide a 35-hour workweek along with the option for a hybrid working schedule. The Team: The IT Services (ITS) function consists of ~100 IT professionals that deliver and maintain the

technology that enables everyone at Hiscox, our partners and our customers; every hour of every day. The Role: Hiscox are hiring for a Network & Security Engineer to work within our  IT Services infrastructure team. Our business is fast moving, quick to decide and we have rapidly evolving targets and priorities. You will be used to working in a similar environment and will have the ability to work in a self-motivated and confident manner. Key Responsibilities:

• Act as a primary technical contact for key technical areas, coordinating with stakeholders and colleagues as required.

• Contribute to the planning, design and delivery of IT initiatives. • Configure tools to automate the provisioning, testing and deployment of

infrastructure. • Produce and own system and infrastructure designs, policies and documentation. • Provide reports and proposals for improvements to colleagues and stakeholders. • Provide advice and guidance to support the adoption of methods and tools. • Drive IT Services in the migration towards a code centric model for managing

infrastructure. • Act as a support escalation point for the 3rd line infrastructure support provider. • Proactively manage IT infrastructure to minimise business disruption and identify

and drive initiatives to improve the quality and effectiveness of the infrastructure services.

• Manage and provide 3rd line support for infrastructure platforms in accordance with agreed service levels, standards and processes.

• Discover and remove technical debt as part of a continuous improvement work ethic.

• Drive decision making across different teams and disciplines, seeking informed decisions that lead to value-add, quality, appropriate outcomes.

• Drive the adoption of Agile values, principles and practices within IT Services. • Actively contribute to the development of other team members. • Embrace change and support the IT Services vision and strategy.

Person Specification: Essential technical Skills: Cisco networking e.g. switches (Nexus/Catalyst), wireless controllers, DNA Center, Identity Services Engine, SD-Access, ACI (service insertion, ESGs, VMM integration) As well as experience with Cisco networking you will have a blend of some of the other skills below:

• Zscaler suite e.g. ZIA, ZPA, ZCC, ZDX • SD-WAN e.g. Versa • Azure networking e.g. NSG, VNet peering, VNet gateways, UDR, Private Link, Azure

firewall, load balancer • DNS e.g. Infoblox DDI and Azure DNS

• Infrastructure as code tooling e.g. Terraform, GIT • Routers e.g. Juniper and Cisco including protocols such as BGP, OSPF • Firewalls e.g. Palo Alto, Checkpoint, Azure (including ability to configure VPNs, URL

filtering, IPS/IDS) • Load balancers e.g. F5 (LTM/DNS/ASM) and NetScaler ADC • Relevant certifications advantageous, such as CCNP Enterprise, DCACI, Azure AZ-700,

Palo PCNSE, Checkpoint CCSE etc.