Job title: ERP Support Analyst
Job type: Permanent
Emp type: Full-time
Salary type: Annual
Salary: GBP £38,000.00
Location: Carrington, UK
Job published: 2022-05-05
Job ID: 32375
Contact name: Sam Bell
Phone number: +447801558228
Contact email:

Job Description

Job Description

My client is looking to add an exciting new addition to their young thriving team! This is for an ERP Support Analyst to join their IT department with future career aspirations to become the IT Operations Manager in the future! It is not an opportunity to be missed.

The future is a very common theme for my client as not only are they planning for the future with this hire, but they specialise in climate-efficient packaging solutions, so the role on offer is not a short term fix by any means.

An award-winning, certified Carbon Neutral business, my client is preparing for the future so now is the best time to join!


Main Duties and Responsibilities:

• Aid in the Installation and Development of MS Dynamics

• Support all company staff in the use of Microsoft Office 365 based software

• Resolve, escalate to 3rd Party Suppliers and search resources to fix hardware, software and peripherals issues as and when they arise

• Manage the Virtual server farm, using Windows Server 2016 for all accounts, group policies and services Including Terminal Server, DNS and DHCP

• Installation and management of Printers and other peripherals

• Manage all Virtual Servers and PC’s running in VMWare

• Manage the Cyber Security software and hardware including DrayTek, Ubiquiti Dream Machine and RDP Guard

• Work within company IT Security policies


 The right candidate will have knowledge/experience in…

• MS SQL Server 2016 (Administrator Level)

• Terminal Services Server (User / Management Level)

• Fully Understands TCP/IP, DNS, DHCP, Firewalls, Internet Security, TSS Security, Group Policies, Server Domains, IIS, FTP and Web Hosting

• Ability to install new software within Terminal Services

• Ability to install new operating systems and maintain Upgrades and Updates, both PC and Server

• Experience supporting Microsoft Office Software to all levels

• Knowledge of VOIP telephone systems in particular 3CX

• Knowledge of Microsoft Exchange and Office 365 Email


Skills List-

• Administration level in MS SQL Server, tables and Queries

• Knowledge of MS Exchange Server and Office 365

• Knowledge of 3CX VOIP telephone systems and telephone hardware and soft phones

• Ability to prioritise work

• Flexibility to work to resolution

• Excellent communication skills

• Ability to work under pressure and cope in a fast-moving environment

• Proven ability to Produce MS Visual Studio Widgets for MS Dynamics Business Central.

• Proven 3rd Level Technical Support Background

• Proven Man-Management Background

• Ability to work both Hands-on and to delegate



• MS Visual Basics for Access (Up to Developer Level)

• MS Dynamics Central Business (Up to Developer Level)

• MS Visual Studio (Up to Developer Level)

• User / Developer in MS Dynamics Business Central

• User / Developer level in Visual Studio

Purpose of Role:


• To maintain and aid in implication of MS Dynamics Business Central ERM

• To maintain the company in-house developed MS Access and SQL Server Database

• To maintain the companies’ computer hardware and software

• To maintain the companies Virtual Server Farm

• To maintain the companies’ network and peripherals

• To maintain all user Active Directory accounts and Office 365 accounts

• To maintain the Security Policies, Firewalls and Anti-Virus / Anti-Spam Software

• To manage 3rd party supplier relationships

• To maintain the companies 3CX VOIP telephone system


If there is a further chat to be had then please feel free to apply and I will give you a call to discuss the role further!